Returns & Exchanges

Merchandise purchased from EarthLover may be returned within 14 days of purchase.  (During the month of December we will extend our return policy for our customers to allow for early Holiday shopping.) We will cover the cost of shipping the return if the return is due to an error on our part (wrong item shipped), or if the item is broken upon receipt. If the return is our error, we will gladly reship the replacement item at our cost with our sincere apology for any inconvenience we may have caused. Please contact us at our Customer Service e-mail or Phone number to arrange for a pre-paid mailing label.

Should you wish to return an item that is was no fault of ours, we will ask that you pay the return shipping and replacement shipping if you are exchanging. Refunds will be processed if the item is returned to us within 14 days, including the original receipt, in the original packaging, and in original condition. 

Returns Mailing Address:

Returns: EarthLover.llc
114 S Broad Street
Thomasville, GA 31792